Contact Jessica at 512-565-3362

The iConcierge is Jessica O'Connell in Austin, TX.

I teach people how to get the most from their Apple products. Most of my customers are baby boomers and their parents. I'm a baby boomer too, but I started using computers at work in the 80s which gave me an advantage when learning how to use Apple products. However, many people in our demographic didn't work with computers, smartphones, and iPads.  

I got the idea to help folks with their Apple products when I worked at Apple during the launch of the iPhone in 2007. I realized there are lots of people who are using Apple products who need a helping hand to figure out adding contacts to phone lists, texting, emailing, the map application, photo albums, and all the other benefits available on Apple products.

You probably have family members who can give you a hand but I promise to give you undivided attention and no eye rolling! 

Other services include:

CD ripping

VHS to DVD conversion

LP and cassette conversion to any number of digital formats

Tutoring on iPhones, iPads, iTunes and Apple's operating system